Support

Pre-sales Support
Does one of your end-users require support for one of our products? We will be happy to provide the advice on your behalf.

If required, we can also provide you with technically competent experts for on-site presentations at your customers’ premises. All processing of orders which arise are handled via you as our partner in every case.

After-sales Support
When a maintenance contract has been concluded, the support for most of our products is provided by the manufacturer. We are of course always willing to support you if you have an interest or a requirement for local support.

Webinars
Thanks to our numerous partnerships, we can offer you, in cooperation with the manufacturers, professionally conducted webinars on the widest range of software solutions.

If you are interested, please contact us so that we can actively help you in arranging an early appointment with the appropriate manufacturer or supplier.

Returns
The conditions of the relevant manufacturer apply fundamentally in the case of returns. If, however, there is a wrong order with a customer, we will do everything within our power to ensure that the most positive outcome is achieved for you.

Software Search
Do you have an enquiry from a customer for an 'exotic product' (or software which is difficult to obtain) and cannot find a supplier? Thanks to our numerous partnerships, we can offer you almost all software. Or do you have just a description from your customer of the required functionality of the software? Even in this case we will be pleased to support you in finding and purchasing the optimum software.

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