Sales Support

Pre-sales Support
After-sales Support
Returns

Does one of your end-users require support for one of our products? We will be happy to provide the advice on your behalf.

If required, we can also provide you with technically competent experts for on-site presentations at your customers’ premises. All processing of orders which arise are handled via you as our partner in every case.

Your customer has questions after the purchase? Installation issues? Need help with licensing or product usage?

No worries – we’ve got your back! As your partner, we support you even after the deal is closed. Whether it's troubleshooting, updates, or clarifying specific use cases, our experts are here to help – so you can keep delivering top service to your clients.

You stay the first point of contact – we handle the rest behind the scenes.

Reach out to us – we're happy to support you!

Need to return a product? We’re happy to assist – even when things don’t go as planned.

Returns are subject to the specific regulations of each vendor, so we check every case individually. We’ll guide you through the process, coordinate with the supplier, and help you get a quick and transparent resolution.

You stay in contact with your customer – we take care of the rest.

Let us know the case – we’ll take it from there!

Webinars

Thanks to our numerous partnerships, we can offer you, in cooperation with the manufacturers, professionally conducted webinars on the widest range of software solutions.

If you are interested, please contact us so that we can actively help you in arranging an early appointment with the appropriate manufacturer or supplier.

Software Search

Do you have an enquiry from a customer for an 'exotic product' (or software which is difficult to obtain) and cannot find a supplier? Thanks to our numerous partnerships, we can offer you almost all software. Or do you have just a description from your customer of the required functionality of the software?

Even in this case we will be pleased to support you in finding and purchasing the optimum software.

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